[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” background_color=”#000000″ z_index=”” css=”.vc_custom_1537471703827{padding-top: 10% !important;}”][vc_column width=”1/4″ css=”.vc_custom_1534015307520{border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;border-left-color: #1c3564 !important;border-left-style: solid !important;border-right-color: #1c3564 !important;border-right-style: solid !important;border-top-color: #1c3564 !important;border-top-style: solid !important;border-bottom-color: #1c3564 !important;border-bottom-style: solid !important;}”][vc_column_text css=”.vc_custom_1534014697218{padding-bottom: 3px !important;}”]

Sales Questions

[/vc_column_text][/vc_column][vc_column width=”3/4″][qode_accordion][qode_accordion_tab title=”Why Do I Need Retractable Screens?” title_tag=”h5″][vc_column_text]You may have noticed your neighbors or friends have installed a retractable screen.  They are becoming a popular choice for people who want protection from the sun, wind, bugs and dust we face here in our Arizona desert.  These screens can be raised or lowered at the touch of a button and depending on the screen selected, will keep out 95% of the heat, insects and dust.  The best part is you can have this protection without losing your views![/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”What Size Opening will my Havana Shade Screen Cover?” title_tag=”h5″][vc_column_text]The maximum width of our Tracklok Screen is 24 feet and the maximum height is 18 feet. Our Extreme Screens can cover openings up to 32 feet.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”What is the Lead Time for Installing Havana Shade Screen?” title_tag=”h5″][vc_column_text]Each of our screens are custom made designed to fit perfectly into your space.  Production is typically completed within 4 weeks of order date. Custom fabric selections and other special orders can add extra production time.  We will keep you updated throughout the production process.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”Are these screens only designed for new construction?” title_tag=”h5″][vc_column_text]Our screens are perfect for both existing homes and new construction. Our experienced team member will work with you to design the perfect solution to your shade needs for any style of home from traditional to contemporary.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”How much do the screens cost?” title_tag=”h5″][vc_column_text]Each screen is custom made for your home and costs include full professional installation.  They are all made and assembled by hand.  Our product is superior to our competitors and When you compare our products to other companies, you’ll find that our quality stands out. We use the most up to date technology and the most durable materials available.  When you choose a Havana Shade screen, rest assured you are getting the best screen money can buy that will last for years to come.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”What if I want to enclose my entire patio?” title_tag=”h5″][vc_column_text]This is exactly what Havana Shade screens are designed for!  Our retractable motorized screens will be a perfect addition to either your existing patio or a new patio project.  Our vision is to help you create a perfect indoor/outdoor living space so you can enjoy your patio or other outdoor space year-round.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”I live in an HOA development – will I need an approval before installation?” title_tag=”h5″][vc_column_text]That depends on your HOA rules. It’s always best to check with the rules of your particular HOA.[/vc_column_text][/qode_accordion_tab][/qode_accordion][/vc_column][/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” background_color=”#000000″ z_index=”” css=”.vc_custom_1537471826940{padding-top: 3% !important;}”][vc_column width=”3/4″ css=”.vc_custom_1537545564603{margin-bottom: 3% !important;}”][qode_accordion style=”toggle”][qode_accordion_tab title=”Can I Install my Havana Shade Screen Myself?” title_tag=”h5″][vc_column_text]Havana Shade screens are not a “Do-It-Yourself” product. Our team has specialized training in the installation of your Havana Shade Screen.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”What are my Color Options?” title_tag=”h5″][vc_column_text]The standard colors for the screen housing are white, tan, bronze and black. Standard screen fabric comes in black, charcoal, tobacco and bone plus an insect screen.  Custom fabric can special ordered to ensure the supreme addition to your home or business’s exterior.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”How much maintenance will my Havana Shade screen need?” title_tag=”h5″][vc_column_text]We recommend you keep the screens retracted when not in use to protect them from weather conditions.  We provide a simple maintenance guide for adjustments and cleaning so you can do these yourself.  We also sell a yearly maintenance visit if you would rather we handle this for you.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”What’s included in my warranty?” title_tag=”h5″][vc_column_text]We offer a lifetime warranty on motors as well as a 10 year pro-rated warranty on all parts and components.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”Are the screens water proof?” title_tag=”h5″][vc_column_text]No.  Depending on the mesh type, they may block some water from entering your living space.   Mesh types with more open weaves allow greater air flow, tighter weave mesh less so.  For peace of mind, it is always wise to retract the screens in inclement weather. The mesh doesn’t act as a waterproof screen and therefore rain will penetrate the mesh.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”How long will it take to install my screen?” title_tag=”h5″][vc_column_text]This will vary depending on how many screens are purchased and any special circumstances that may affect installation, such as build-outs and which sort of application is being used for your screens.  A single Havana Shade screen can be installed in less than a day. The production team will be able to provide you with more detail when scheduling your professional installation.[/vc_column_text][/qode_accordion_tab][qode_accordion_tab title=”Will my pets break the screen?” title_tag=”h5″][vc_column_text]A gentle bump from your furry friend should not break your screen as the fabric does have some “bounce” to it.  Our screens are intended for protection from the bugs and sun and should not be used to contain pets.[/vc_column_text][/qode_accordion_tab][/qode_accordion][/vc_column][vc_column width=”1/4″ css=”.vc_custom_1534015336921{border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-bottom: 3px !important;border-left-color: #1c3564 !important;border-left-style: solid !important;border-right-color: #1c3564 !important;border-right-style: solid !important;border-top-color: #1c3564 !important;border-top-style: solid !important;border-bottom-color: #1c3564 !important;border-bottom-style: solid !important;}”][vc_column_text css=”.vc_custom_1534014722010{padding-bottom: 3px !important;}”]

Technical Questions

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Ask us anything!

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